KeyBoy here. We have been the premier online retailer of luxury watches since 2020, specializing in delivering competitive pricing and exceptional service. We are passionate about our watches, dealing in many high-end brands such as Rolex, Patek Philippe, Audemars Piguet, Richard Mille, Hublot, Cartier, Omega, Breitling, and more. Our timepieces are guaranteed authentic.
Each one of our timepieces goes through a rigorous multipoint inspection and is carefully serviced and detailed (if needed) with only authentic original parts. All photos used in our listings are taken in-house.
All watches *MUST* be shipped to UPS / FedEx Ship Centers to be held for pickup. We cannot ship watches to your home or to your office; they must be sent to a UPS / FedEx location to be picked up. After your payment has been confirmed, we will ask you which FedEx location you would like us to ship your purchase to and the name of the person(s) authorized to pick up your package. We cannot ship to “UPS / FedEx Onsite” of “FedEx Authorized Dealer” locations.
We cannot ship out watches on Fridays, Saturdays, or Sundays. No exceptions.
Free Insured Domestic Overnight FedEx Shipping is included in the price listed. Watches will be shipped approximately 48 hours from the point of payment confirmation.
We ship internationally using UPS / FedEx Global Services. International customers are responsible for the cost of shipping along with the custom taxes and/or duties of the receiving country. Failure to pay customs, and the subsequent return of the watch, will result in a 15% restocking fee. If our insurance coverage does not cover shipping to your country, we cannot ship the item to you.
We are using 3rd party Payment gateway like Paypal/Stripe/Hitpay to collect payment. Direct “ADD TO CART” to purchase is allowed. Before purchase buyer may WhatsApp seller to negotiate and get more information on this timepiece. Discount or Store Coupon may be offered to you. All purchases, regardless of the payment method or destination of the shipped package, are subject to state and local taxes. Learn More
State Rank Table
|Completely new product from dealer. Perfect condition and never worn.||The item has never been used/worn and is in mint condition. No scratches on the exterior.|
|The item has never been used/worn and is in mint condition. No scratches on the exterior.||The item has significant signs of wear that nicks and dings might be present.|
|The item has no relevant signs of wear or very light signs of wear.||The item has heavy signs of wear. Functions may or may not work properly. Service and repair are needed.|
- Product images are for illustrative purposes only and may differ from the actual product due to lighting and angles. Due to differences in monitors and brightness, the colors of products may also appear different from those shown on the site.
- Since our product inventory is shared by our physical shop and online store, there might be a chance that the product becomes out of stock.
- Please understand that occasionally the information and specifics of the products indicated might contain typographical errors, inaccuracies, or omissions.
- Report a suspicious listing
- Prices are subject to change without prior notice!
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CHECKED FOR AUTHENTICITY
Certified Pre-Owned from Timezone365
With your watch purchase at KeyBoy, you are always on the safe side. We guarantee that every watch purchased by KeyBoy has been reviewed and verified for authenticity. We only sell watches that are 100% original.
Do I have warranty and guarantee rights when I buy a watch from Keyboy?
Yes, you are entitled to a statutory warranty of 24 months on any watch purchased from KeyBoy.
What warranty services are included?
In the event of a guarantee or warranty claim, KeyBoy/ Agent will arrange for the necessary work to be carried out to restore functionality. Should defects occur that are covered by the respective manufacturer's warranty, repair and maintenance by the manufacturer are included.
What do I have to do in the event of a warranty claim?
In the event of a guarantee or warranty claim, we are your contact at all times and will help you with the next steps. To do so, please contact our customer service, who will guide you through the next steps, at the following telephone number:
The security of our customers is our top priority. In particular, this also applies to the handling of personal data, which we never pass on to third parties. Your personal information such as address details, login and payment information is encrypted via SSL (Secure Socket Layer) so that it cannot be read by anyone else.
PURCHASING A WATCH
QUESTIONS ABOUT THE PRODUCT
How do I find the watch I'm looking for?
If you are looking for a specific brand, click on "Menu" in the navigation bar. Then select your desired brands in the left-hand column by checking the box in front of the respective name.
In the catalogue, you will find a bar with search filters to the left of the overview of available models. Of course, you can activate several filters at the same time to further narrow down the search result.
In addition, our team is also available to you at any time by phone, chat and email if you have further questions or are looking for suggestions on choosing the perfect watch for you.
What do I find on the product detail page?
On the product page you will find product photos: you can view the offered watch from all angles.
The year of production, condition and accessories of the watch are listed.
You will also find further details such as diameter (size), movement, material, strap details and dial type.
What is included in the scope of delivery?
Every watch purchased from KeyBoy comes with the certificate of authenticity from our master workshop. The other items included in the delivery depend on the scope of the set as described on the product page of the watch.
How can I place an order?
Once you have decided on a watch, place the model you want in the shopping basket. To do this, click on "Add to cart".
Attention: Items in your shopping cart will only be reserved for you when you complete the ordering process.
Shortly after completing your order, you will receive a confirmation from us by e-mail with your order number and, if applicable, payment details as well as details on the next steps.
How can I contact KeyBoy?
If you have any questions about us and our products, registration, shipping policies or any other concerns, our customer service team will be happy to help.
Customer Service Phone: + (65) 97600622. Email: firstname.lastname@example.org
If you choose to pay by transfer in advance, your order will be processed as soon as we have received your payment. When making the transfer, please make sure to include your order number in the reference.
Depending on the bank, it may take between one and four working days until we receive your payment. The goods you have ordered will remain reserved for you until we have received your payment ( however, for a maximum of four days).
If you wish to return a watch, the corresponding value of the goods will be credited back to the bank account from which you transferred the amount.
How will my watch be shipped?
We ship your watch insured by UPS Express. From the time the watch is made available by our master workshop and after it has been handed over to UPS, it usually takes 1-2 working days for the shipment to reach you. For shipments to countries outside the EU, longer delivery times are to be expected. We will inform you by e-mail when the shipment arrives and send you the shipment data for tracking purposes.
How is the watch packaged?
We pack the watch very carefully in a neutral box. It is not apparent from the outside what the value of the shipment is. However, please make sure that you are personally present at the time of delivery to receive the package.
Can I pick up the watch in person?
It is of course possible to collect your luxury watch in our offices as soon as it has been provided by the workshop. Please inform us by e-mail or phone after placing your order that you would like to collect the watch in person. We will contact you as soon as the exact delivery date has been set and arrange a date for the personal handover with you.
Please note: Please remember to bring a valid identification document.
In addition, we ask you to strictly adhere to the currently applicable health and hygiene measures for your safety and ours.
Do you also deliver abroad?
KeyBoy does ship abroad, however we currently only accept bank transfers for international orders from outside the EU. If you are an international dealer and would like to buy or sell a watch, please message us using the QR code near the " Add To Chat" and we will be happy to help.
Do you have to pay additional import duties for deliveries abroad?
KeyBoy offers completely free and duty-free delivery to all EU countries like HongKong. However, if ordering to a non-EU country, you may incur additional import duty charges, which vary by country. Please check with our customer service team for the exact amount.
Cancellation / Return / Exchange Policy
We only accept returns if you receive the item and it is not as described. In the unlikely event that this occurs, we will take the watch back within seven days of purchase, as long as everything is returned in the exact same condition it was delivered. If the return does not happen within seven days of purchase, or if it is not returned in the same condition, there is a 15% restocking fee.
We do not accept returns for change of mind, buyer's remorse, or simply not liking the way the watch looks.