FREE DOMESTIC SHIPPING:
Seller is pleased to offer fully insured second-day air shipping free of charge on all domestic orders and economical international shipments around the World.
SPECIAL ORDER SHIPPING POLICY:
All watches labeled as Special Order will be shipped in 2-8 business days from the order date. Because these are items specially ordered from our supplier to fulfill the order, there is a slight delay compared to our regular, in-stock inventory.
All watches listed on our website for purchase are in stock and ready to ship. For verified payments received prior to 4 pm, we generally ship the same business day. Shipments go out Monday – Friday, excluding holidays. Owning all of our inventory at our beautiful showroom in NYC, NY; allows us to offer this premium service to our customers.
Each watch is pulled from our showcase and verified against the listing on the website. The box and papers for the timepiece are added to the package to match the description in our website listing.
The watch then goes to our expert team of watchmakers where it undergoes a series of tests using state-of-the-art equipment. The watchmaking team runs this final stage of testing to ensure the proper cosmetic condition, timing accuracy, and water resistance (when applicable).
Cancellation / Return / Exchange Policy
CUSTOMS & DUTIES
Any customs charges, import/export duties, or other fees and taxes applicable to international orders are the responsibility of the customer, even if you refuse the shipment on delivery. Some countries charge additional Collect on Delivery (COD) fees, which are collected by the carrier at the time of delivery and which do not go to seller. In certain cases, customs officers may have the right to delay or deny the delivery of your package; we have no control over this, but we do reduce the likelihood of it happening by shipping with reliable international carriers like UPS and FedEx.