After Sale Services

MAINTENANCE: OUR AVAILABLE SERVICES

One stop allocation for you to service your luxury watches. Mechanical watches are designed to last many generations. In order to ensure that the value of your watch is maintained and the legacy of your valuable timepiece is preserved for years to come, we recommend a regular maintenance service of every three to five years to keep your timepiece in good original working condition.

Complete Service

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WHAT IS A COMPLETE SERVICE FOR A WATCH?

A luxury watch is a high-precision instrument. It is therefore necessary to have it checked regularly, in particular to replace worn components and to change oils, which can break down over time. The frequency of maintenance checks varies and above all depends on the model, terms of use and climate. As soon as the rate of the watch begins to show substantial variations, we recommend entrusting it to us for a complete service.

A complete service includes the following operations:
– Complete dismantling of the entire watch
– Polishing and cleaning of case (incl. bracelet)
– Cleaning, reassembling, oiling and adjusting of movement (replacement of used components)
– Fitting dial, hands on movement and reassembly
– Final controls

A complete service takes 4 to 6 weeks and entitles you to a 12 month guarantee as of the inspection date on all work carried out and parts replaced.

To estimate the price for your watch’s service, we invite you to consult our

Change Battery Service

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QUARTZ WATCH BATTERY REPLACEMENT

We recommend that you have the battery changed when your quartz watch stops. If your watch is equipped with an end of battery life indication (EOL) system (in the case of mechanical or quartz chronograph calibers 630-631-633) and you notice that the seconds hand jumps once every four or five seconds, this means that the battery is about to come to the end of its working life. Please note that you are advised against leaving a used battery inside your watch since it may leak and thus damage the movement.

A battery service can be performed directly on site, either in our retailer shop, or a in-house watchmaker. It takes 1 week in case of return to one of our authorized service centers and entitles you to a 12-month guarantee as of the inspection date on the battery replacement.

To estimate the price for this service for your watch, we invite you to consult our .

Polishing Service

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Watch Polishing Service

Sometimes you don’t just want your watch to run like new, but you also want it to look like new! No matter how long you’ve owned your watch and how careful you are with it, sooner or later it’s going to lose some of its shine. Sometimes you’ll start to see little scratches or dents, or you might just notice an overall loss of luster. It can happen so gradually that you might not even notice. But one thing is for sure, once you get it back from our expert technicians, you’ll remember what it’s like to have that new watch again.

Our experts personally handle and polish each piece to give it that like-new shine. They have years of experience that you’ll see every time you look at your watch.

Change Leather Strap

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Bands and straps

Don’t settle on a watch strap that does not fit your style. We are pleased to offer our large selection of watchbands to choose from. Whether you are looking for men’s or ladies, alligator or leather, leather or rubber, we have the right watchband for you.

Make Appointment

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Monday – Friday

Saturday

Sunday & Public Holiday (Closed)

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